CTO’s notes. 2023 Chapter One – Different Quality of Service.
All events recounted in this narrative are accurate and current, unfolding within our modern era. For confidentiality, names have been altered to shield the identities of those involved. Allow me to share a story… In a time not long ago, an esteemed and time-honored financial advisory firm, “J.E. Smith Advisors,” embarked on a journey to enhance its